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Location: Tewksbury, MA
Job ID: 150797-2A
Date Posted: May 3, 2019
Lahey Health Behavioral Services is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Primary responsibilities include ensuring the safety and structure of the program milieu by monitoring client activities, enforcing the schedule for groups, meal breaks, and meetings, and assisting clients with their personal needs.
1. Observes and supervises clients and unit. Conducts 30 minute client well-being checks. Reports anything unusual to supervisor/nurse on duty.
2. Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which may include accurate MIS paperwork and admissions procedures.
3. Interfaces in a professional manner with other agency units and agencies.
4. Participates in daily shift to shift reports, weekly staff meetings, bi- weekly supervision, and monthly all-staff meetings as scheduled.
5. Shares supervision of client programming and recreational activities, facilitates community meetings, and mediates client disputes as directed.
6. Inventories laundry and/or other supplies as needed.
7. Responsible for remaining on unit/campus until replacement coverage arrives.
8. Searches client belongings on admission and at discharge and/or as otherwise directed by supervisor.
9. Conducts telephone admission screenings as well as other admissions duties as directed.
10. Other related duties as assigned.
High school diploma or general education degree (GED). Experience working with substance use disorder population preferred but, not required.
Must be able to complete on-site CPR training/certification.
Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.
Manages difficult or emotional client situations; Responds promptly to client needs and maintains confidentiality.
Valid driver’s license preferred
The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.