Location: Beverly, MA
Job ID: 151347-1A
Date Posted: May 3, 2019
Lahey Health Behavioral Services is a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Family Support and Training is provided within a structured, one-to-one, strength-based peer relationship between a Family Partner and a parent/caregiver. The purpose of this service is for resolving or ameliorating the youth’s emotional and behavioral needs by improving the capacity of the parent /caregiver to parent the youth. This is to improve the youth’s functioning as identified in the outpatient or In-Home Therapy treatment plan or Individual Care Plan (ICP), for youth enrolled in Intensive Care Coordination (ICC), and to support the youth in the community or to assist the youth in returning to the community.
1. Work with family towards meeting goal(s) established in an existing behavioral health treatment plan/care plan for outpatient or In-Home Therapy, or an Individual Care Plan, for youth enrolled in Intensive Care Coordination (ICC).
2. Support the parent/caregiver’s capacity to ameliorate or resolve the youth’s emotional or behavioral needs and strengthen their capacity to parent.
3. Work one-on-one and maintain regular frequent contact with the parent(s)/caregiver(s) in order to provide education and support throughout the care planning process, attends Care Plan Team (CPT) meetings, and may assist the parent(s)/ caregiver(s) in articulating the youth’s strengths, needs, and goals for ICC to the care coordinator and CPT. Meetings may occur in the office, the family's home, or another community location.
4. Educate parents/ caregivers about how to effectively navigate the child-serving systems for themselves and about the existence of informal/community resources available to them; and facilitates the parent’s/caregiver’s access to these resources.
5. Coordinate and communicate with members of the CPT to support the Individual Care Plan and Safety Plan.
6. Complete timely and accurate documentation to reflect services provided.
7. Staff person can only bill for services rendered and those that are billable according to the specifications.
8. Person carries a caseload as assigned.
9. Communicate with Managed Care Entities to ensure authorization for services provided.
10. Meet productivity standard for hours worked.
11. Build and adjust schedule as necessary to meet the needs of persons served. Afternoon/evening hours are required. Staff must be willing to schedule and hold appointments on weekends based upon the needs of the families served.
Minimum staff qualifications for a Family Partner includes:
Lived experience as a caregiver of a youth with mental health needs; bachelor’s degree in a human services field from an accredited university and one (1) year of experience working with the target population; or associate’s degree in a human service field from an accredited school and one (1) year of experience working with children/adolescents/transition age youth; or high school diploma or GED and a minimum of two (2) years of experience working with children/adolescents/transition age youth; and experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems.